Payment Methods & Policy – FILLER SOUTH AFRICA (PTY) LTD

1. Introduction

At FILLER SOUTH AFRICA (PTY) LTD, we are committed to providing our customers with a secure, transparent, and convenient payment experience.

As a trusted supplier of professional aesthetic products, we ensure that all payments are handled with strict security measures and clear procedures. This Payment Policy explains our accepted payment methods, payment process, security practices, and important payment-related terms.

2. Accepted Payment Methods

1. Bank Transfer (Electronic Funds Transfer)

Bank transfer is our primary payment method for all orders.

Customers can make payments directly from their bank account to our official business banking details.

Benefits of bank transfer payments include:

✔ Secure payment processing
✔ Suitable for individual and business customers
✔ Ideal for wholesale and bulk orders
✔ Provides a clear transaction record

After placing an order, customers will receive an invoice containing our official payment details.

Orders will only be processed once payment has been successfully received and verified.

2. Digital Payment Options

For customer convenience, additional digital payment options may be available upon request.

Please contact our sales team to confirm available digital payment solutions before completing your order.

Once your payment method has been confirmed, our team will provide the necessary payment instructions.

3. Cryptocurrency Payments

Cryptocurrency payment options may be available for approved customers.

Customers interested in paying via cryptocurrency should contact our team before placing an order to confirm availability and payment instructions.

3. How to Make a Payment via Bank Transfer

If you choose bank transfer as your payment method, please follow these steps:

Step 1 – Place Your Order

Select your required products and provide your delivery information.

Step 2 – Receive Your Invoice

After your order has been confirmed, we will send an official invoice containing:

  • Order details
  • Total amount payable
  • Banking information
  • Payment reference instructions

Step 3 – Complete the Transfer

Use your online banking platform or visit your bank branch to complete the payment.

Please include your order number or invoice number as the payment reference.

Step 4 – Send Payment Confirmation

After completing your payment, send proof of payment to:

📧 Email: info@fillergbr.co.za
📱 WhatsApp / Telephone: +27 68 848 3410

Step 5 – Order Processing

Once payment has been verified, your order will be prepared for shipment.

4. Payment Processing Times

Payment processing times may vary depending on the payment method used.

South African Bank Transfers:
1–2 business days

International Bank Transfers:
3–5 business days (depending on banking institutions and country regulations)

To avoid delays, we recommend making payment promptly after receiving your invoice.

5. Payment Security & Fraud Prevention

At FILLER SOUTH AFRICA (PTY) LTD, customer security is extremely important to us.

We protect our customers through:

✔ Official Business Payment Details
We only provide verified company payment information.

✔ Invoice Verification
Every order is supported by an official invoice containing payment instructions.

✔ Customer Support Assistance
Our team is available to confirm payment details and assist with any payment-related questions.

Important Security Notice:

FILLER SOUTH AFRICA (PTY) LTD will never request payment to unauthorized personal accounts.

If you receive any suspicious payment requests, altered banking details, or unusual messages claiming to represent our company, please contact us immediately before making payment.

6. Currency & Exchange Rates

Payments are generally accepted in:

  • South African Rand (ZAR)
  • Other currencies may be accepted for approved international customers

International customers should note that their bank or payment provider may apply:

  • Currency conversion fees
  • International transaction charges
  • Exchange rate adjustments

Please confirm applicable fees with your financial institution before making payment.

7. Order Confirmation After Payment

Once payment has been received and verified, customers will receive:

✔ Payment confirmation
✔ Order processing confirmation
✔ Shipping details
✔ Tracking information (where applicable)

If you do not receive confirmation within the expected timeframe, please contact our support team.

8. Refunds & Payment Disputes

Payments are processed according to our order and refund policies.

Please note:

  • Orders that have already been processed and shipped cannot be cancelled for payment reversal.
  • Approved refunds will be handled according to our Returns & Refund Policy.
  • Any payment discrepancies or incorrect payments should be reported immediately.

For assistance with payment disputes, please contact our customer service team.

9. Contact Us for Payment Assistance

For payment enquiries, invoice requests, or assistance with your order, please contact us:

FILLER SOUTH AFRICA (PTY) LTD

📍 Address:
83 Rivonia Rd
Sandhurst, Sandton
2196
South Africa

📱 WhatsApp / Telephone:
+27 78 642 8479

📧 Email:
info@fillergbr.co.za

🌐 Website:
www.fillergbr.co.za

FILLER SOUTH AFRICA (PTY) LTD – Secure Payments. Trusted Service. Professional Aesthetic Solutions.